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News & Events

NorCal Kenworth's Premiere Suppliers

NorCal Kenworth would like to thank our 2017 Premiere Suppliers for their continued support.   Read Full Story

NorCal Kenworth enhances the service experience for its customers

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NorCal Kenworth is rolling out Kenworth’s new Service Management Program, a state of the art Service Relationship Management (SRM) software platform designed to help more efficiently manage customer vehicle service process and keep customers fully informed of the status of their trucks as repairs and service are performed.  NorCal Kenworth is already known for their focus on service to customers and now, they are investing to ensure that they continue to deliver world class customer service as their service business grows. NorCal Kenworth lives by three basic tenants: Experienced – Professional – Service. While NorCal Kenworth continues to fo... Read Full Story

NorCal Kenworth Named 2016 Truck Dealer of the Year

Tom Bertolino, vice president of NorCal Kenworth, a multistore truck dealer in California, was named the 2016 Truck Dealer of the Year by the American Truck Dealers (ATD), Heavy Duty Trucking magazine and Procede Software. Bertolino took center stage to receive the award at the 53rd annual ATD Convention & Expo in Las Vegas, which runs from Thursday, March 31, through Sunday, April 3. Bertolino thanked his business partner, employees, ATD 20 Group and family-including his 85-year old father, Liberty Bertolino, who he called “my guide, spirit and mentor." “What a tremendous honor to say the least,” Bertolino said. “We started this adventure 17... Read Full Story

Kenworth Dealer Excellence

Congratulations to all of our dedicated NorCal Kenworth employees and our valued supplier partners for NorCal Kenworth’s Dealer Excellence Silver Award. The Kenworth Dealer Excellence assessment is based on our performance in relation to the over 350 Kenworth dealer locations throughout North America. Dealerships are assessed on financial performance, Kenworth new truck, PACCAR MX, and PACCAR Parts sales quota achievement, new truck market share, customer satisfaction (based on Call Center and KCSI response/response times) facility representation, and departmental and branch operational performance. NorCal Kenworth was recognized as one of th... Read Full Story

Online Parts Counter

Online Parts Counter is our new online ordering tool that allows you to connect with us like never before. With any web browser, you can now access our online ordering website. You can enter part numbers, use the online catalog, stock check our inventory and order parts. The invoice prints and the parts are pulled and delivered as normal. There is no software to install. No hardware to purchase. No complicated manuals to read. No messy computer integration issues. It doesn't get any simpler than this.Simply headover to the Kenworth Parts Counter in your browser, enter your assigned user name and password, and begin ordering. There are no CD-R... Read Full Story
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